Terms & Conditions

You can view our Booking Terms & Conditions by clicking the links below.

At Snakes & Ladders, we want all our visitors to have a safe, enjoyable, and hassle-free experience. That’s why it’s important to familiarise yourself with our terms and conditions before booking or visiting one of our play centres. These terms outline the key information you need to know about your visit, including booking procedures, cancellations, refunds, conduct, and our health and safety policies.

By purchasing tickets or entering our venues, you are agreeing to follow the guidelines and rules set out in our terms. This helps us maintain a fun and secure environment for children, families, and our staff.

Please ensure you read the relevant Booking Terms & Conditions carefully, as they may differ slightly depending on location or event.

Should you have any questions after reviewing the information provided, feel free to contact our team who will be happy to assist you further.

Click the links below to access our up-to-date Booking Terms & Conditions and ensure you’re fully prepared for your visit.

We look forward to welcoming you for a fun-filled day at Snakes & Ladders!